Double Bay, Sydney, NSW

May 29, 2009

Learn the systems and skills to create an ideal day every day.

The front office team are generally responsible for creating a smoothly run practice every day. This course provides training to prevent problems from occuring during the course of the day, leading to a more relaxed and fun work environment for the whole team.

YOU WILL LEARN HOW TO

Manage the appointment book

• Creating an ideal day for the dentist and team
• Minimising cancellations and failed appointments
• Prevent emergency patients from ruining your day

Communicate more effectively

• Building trust and rapport with new patients and cementing existing patient relationships
• Prevent patients from falling through the cracks in your systems
• The dentist and team will leave with a stronger sense of control in all interactions with patients.

WHAT PEOPLE SAY

“Essential training for the success of any dental practice. I can take a lot away from this seminar and easily implement it into the practice. Very enjoyable and lots of fun”.
J. Langdon, Melbourne, VIC

“My practice manager attended 6 months ago and explained the ideas she had learnt, some of which we have already implemented. I wanted to attend today with our Front Office Coordinator so we can all be on the same page and continue to implement more of the procedures. Extremely worthwhile and I would highly recommend all staff attend- Dentists, DA and Office Managers.”
Dr M. Jackson, Narramine, NSW

“I had never been to a Prime workshop before... I’m very happy I have come! I now understand a lot more about my practice... You guys were fantastic with ongoing energy. You didn’t miss a thing. Thank you for this great experience”.
O. Hope, Cottontree QLD

WHO SHOULD DO THIS COURSE

• Front office and anyone who answers the phone or books appointments
• Dentists wishing to support and empower their team

Prime Practice