Double Bay, Sydney, NSW

23 - 24 Jul 2009

Recruit and retain the ideal team for maximum efficiency

Attracting and retaining good quality staff is becoming increasingly difficult. This course helps empower Practice Managers to maintain and manage the team so more of the dentists’ energy can be focused on patients on a day to day basis.

YOU WILL LEARN HOW TO

Take the guess work out of recruiting

• Attract your ideal candidate
• Establish job descriptions
• Review resumes
• Conduct a structured interview using targeted questions
• Perform reference checks

Retian the ideal team

• Create an induction kit for new starters
• Create an employee handbook
• Develop and use training plans
• Set an effective performance management system
• Link the practice vision to individual performance goals
• Conduct an effective performance review

Lead your team

• Pre-empt conflict in the practice
• Set up clear behavioural expectations
• Give effective positive and constructive feedback
• Deal with difficult situations with team members and create positive outcomes.

WHAT PEOPLE SAY

“I found this workshop very helpful and informative. A real eye-opener for an up-and-coming surgery. I would definitely recommend this to others in and out of the dentistry field.”
L. Barbera, Nowra, NSW

“This course was one of the best that I have attended. I found all the information useful and will be able to use the majority of it in our practice.”
J. McSweeney, Green Slopes, QLD

“I always learn something new, and continually benefit from reinforcing concepts from revision. Another great Prime seminar with great trainers. Thank you!”
Dr E. Kilov, Launceston, TAS

WHO SHOULD DO THIS COURSE

• Dental practice managers
• Dentists wishing to support and empower their team
• Other team members who want to take on more management responsibility

Prime Practice