Mantra on Russell Melbourne

Oct 24, 2008

In this course you will learn: -Recruitment, selection and retention: A 10 step recruitment process that is guaranteed to attract and select the right people first off and avoid costly hiring mistakes. -Training: A proven model for training your staff that is easy to use. -Motivation: The myths about staff motivation: what really motivates staff and what do you need to do to keep them motivated? -Working interview: Why you must conduct a working interview and how to structure it for success. -Leadership and management communication skills: Strategies to handle difficult situations and manage poor performance. - Pay and reward systems: Structures for pay appraisals, how and when to give raises, and 101 different ways you can reward your staff. -Generational differences: Key strategies for managing different generations in your dental practice.