ECOMED is a marketing and distribution company focused on providing high quality Critical Care & Diagnostic products to health care providers in Australia and New Zealand.
Our customers are seeking quality products that utilise the most advanced technology provided at competitive prices, and backed up by excellent service.
Leading medical device manufacturers are seeking a partner who covers the market effectively, knows their customers and shares the passion they have for the products they produce.
ECOMED was established in 1995 with the vision of building a market-focused company that exceeds the expectations of both our customers and principle suppliers.
Our head office in Sydney is 720m2 (7750 square feet) in size, comprising office, service workshop and warehouse facilities. We are situated in Seven Hills, geographically central to the greater Sydney metropolis.
Our team of sales people and dealers cover every city & state of Australia. Effective product promotion and back-up support is delivered to all customers in all areas.
We carry comprehensive stock of all commonly used equipment, spare parts, and consumables in our Sydney warehouse. Monthly we measure stock usage and forecast sales to ensure the right levels of stock to meet demand is maintained. This means we ship the majority of customer orders the same day for delivery anywhere in Australia within 24 hours.
Our customer service team is aware of their importance in a long term relationship with our customers. Like our sales representatives, they are provided with ongoing product training so that a customer's inquiry can be professionally dealt with by one phone call to our national toll free customer service number.
Finally, our service department fulfils an essential part of our equation for success. Too often after sales service is seen as unimportant and sub-contracted to another company to minimise expense.
We believe the products we represent cannot be completely successful in our market without proper after sales service back up provided by our own in-house technicians & biomedical engineers.