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How much money is 'high pedestrianism' costing your practice?

Supplier: Optima Healthcare Group
05 March, 2014

Your medical practice could be losing more than the average $25,800 per year and leaking more profits than you think.

Optima Healthcare Group is a specialist in the interior design, construction and fit-out of medical and dental practices and offers its considered opinion about why cutting down on high pedestrianism is conducive to a successful and profitable practice…

Think about it this way. If your staff has to bring your patients back to see you, and then zigzag around for several minutes to setup between steri and surgery, and then spend another minute getting back to the patient waiting area, you could be losing up to three minutes per patient.

That's before you consider how much time your staff has to waste getting back into the workflow in inefficient reception, patient registration, surgical, and recovery spaces which can cost you hours of wasted time each month.

How much does just three extra minutes of zigzagging between steri and surgery, file cabinets, and office equipment in an inefficient workspace, take away from your net practice income each month?

Let's do the math.

If you're seeing 10 patients each day, you could be losing more than 30 minutes each day per staff member, which adds up to roughly 10 hours per month, or 120 hours a year.

Considering that your colleagues average $200 an hour, and their staff, $15 that's a total loss in billable hours of $24,000 and unnecessary staff pay of $1,800.

This is a total average loss of $25,800 for a three chair, one-to-two staff member office.

If you employ more people, your loss increases.

As if the loss in profits alone is not enough, consider this.

When your staff zigzags through steri to surgery to your reception area, and back, they often walk past the waiting room, or recovery room, which means that you could be walking past patients with dirty, contaminated instruments.

Instruments that your patients would rather not see, creating negative experiences that come up over lunch with friends, time spent with co-workers, and even on the internet – which could damage your reputation.

Now consider the fact that you'll be working in this space for the next five to ten years (maybe longer) and it becomes easy to imagine why cutting back on the high pedestrianism your staff experiences by redesigning your space, quickly becomes an investment that pays dividends to your bottom line and your reputation.