There are many advantages to having your branch offices networked with your head office using your existing data network.
Branch offices tend not to have IT skills in-house and rely on their phone system vendor to make any adds moves and changes. When systems are networked, these changes can be made by the companies IT department, saving time and money.
With IP Telephony, staff can sit at any desk or location and retain their original extension number, handsets configuration and voicemail. Never pay to have an extension relocated again!
Applications like voicemail, call centre and call monitoring can all be centralised with access provided to all branch locations. Only pay for one application and share it among many. This also reduces server and maintenance costs.
Calls between offices become free. When Sydney calls a Melbourne number, the call can be transited through the Melbourne PABX resulting in the cost of a local untimed call.
By understanding your business, we can work out the best solution for your requirements based on our best of breed vendors.
Founded in 1992 by management consultants, CTI Solutions has evolved into one of Australia’s leading specialists in the provision of high quality communications services and support to businesses across Australia.
Intelligent communications are the most significant investment your company will ever make. They are the key to cost effectiveness and efficiency, and without them no business can operate successfully. With years of experience and expertise, CTI Solutions is poised to help you navigate the rapidly changing world of telecommunications technologies to find the solution that is best suited to your unique needs.
Our primary focus is to help clients understand how technology can benefit their business, and provide an end-to-end solution to achieve their telecommunications goals.
We take care of everything from the provisioning and billing of phone lines, to internet services, data requirements, network services, phone systems, fax servers and mobile phones.
Our corporate headquarters are in Sydney, and we operate across NSW, Victoria and Queensland. Our broad network of service partners and alliances extends to clients around the country.