Office Expert constantly looks out for your best interests. He automatically monitors and evaluates the status of key areas of your practice daily, and tells you where to direct your efforts.
For example, Office Expert automatically looks at your delinquent accounts every day.
He tells you how many accounts are past due, how much is owed, and the age of the accounts.
Then he tells you what you should do to correct the problem, using "Suggested Action" and "Take Action" buttons to walk you through each step of the solution.
Suppose a patient shows up for an appointment and the lab work has not been returned.
Missing lab work costs the office in several ways. Patients get angry.
Chair time is lost. By acting proactively, Office Expert, in concert with lab case tracking, can eliminate the problem by notifying you to contact the lab early enough to expedite the work, or at a minimum reduce its impact by alerting you early enough to reschedule chair time.