With an experienced team of service/control room operators, we are a phone call away from solving any of your security concerns.
With the control room being an integral part of the Blue Force team, we are able to offer the following:
a.Actioning all alarm events
b.Report fault information on a daily basis to maintain monitoring standards
c.Specific Reporting facilities
d.Provision for after hours call centre services (patrols, guard responses)
e.Provider and supporter of current back to base monitoring technologies:
a.Dialler monitoring - the alarm panel picks up the telephone line and "dials" the central station when ever there is an alarm condition or open/close
b.Two-way voice emergency help monitoring and support
a.GSM/Radionet - monitoring via the digital phone network or local radio network
a.Permaconn - utilises the Optus network with the provision for 90 second polling.
b.Australia wide capacity.
Our ASIAL accredited customer service centre can provide all your monitoring and support needs not only on a local level but also on a national level.