The process is implemented with the goal of safe, high quality healthcare and continuous quality improvement of a healthcare service in mind.
What is quality improvement in primary healthcare?
Quality improvement is a cyclic process of monitoring and review aimed at ensuring that a high standard of care and services is provided and maintained.
Practices accredited by AGPAL meet a set of Standards that ensure safe, high quality care is delivered to patients.
These accreditation Standards focus on a range of areas including:
- Practice services
- Rights and needs of patients
- Quality assurance and education
- Practice administration
- Practice facilities
Who sets the standards?
The Royal Australian College of General Practitioners (RACGP) develops and owns the accreditation Standards for Australian general practices.
AGPAL do not develop Standards. However, as part of our commitment to quality, we take an active role in helping to educate practices and divisions of general practice about safety and quality improvement and the requirements of the Standards applicable to their profession.
AGPALs processes are designed to ensure practices can interpret and understand the Standards relevant to them, identify areas within the Standards they are not currently meeting and access support to make improvements.