Voice over IP (VoIP)
Candour Communications has been involved in VoIP and Voice over other forms of data transmission since the early 1990s, when it all began. VoIP has it's place and can generate good savings, but it can also cause a lot of pain to the business if not correctly designed or implemented.
We believe that too many businesses opt for a VoIP solution for the wrong reasons, and usually because they were sold on VoIP hype. You do not neccessarily need a VoIP solution to provide all the functionality that the VoIP providers say you only get with a VoIP soltion. This is simply not true. There is generally a lot of good business reasons why not to go VoIP, and this is something that needs close analysis to ensure you make the right decision.