CTI Solutions offer Voice Over IP Solutions utilising either H323 or SIP protocols. Looking for toll quality VoIP lines from a Tier 1 vendor? Talk to a CTI Solutions Consultant about your requirements today.
VoIP is the name of a new communications technology that changes the meaning of the phrase telephone call.
VoIP stands for Voice over Internet Protocol, and it means "voice transmitted over a computer network." Internet Protocol (IP) networking is supported by all sorts of networks - corporate, private, public, cable, and even wireless networks.
Don’t be fooled by the "Internet" part of the acronym. VoIP will run over any type of network. Currently, in the corporate sector the private dedicated network option is the preferred type. For the telecommuter or home-user, the hands-down favourite is broadband.
CTI Solutions offers a fully meshed MPLS network between capital cities enabling small to medium enterprises to run both Voice and data over the same network.
Frustration levels can mount when a business discovers VoIP alone doesn’t always help improve customer service. Many companies therefore are enhancing service by implementing CRM applications to better manage customer information.
Use our IP-based PBX approach to converge voice and data, and to easily pre-integrate to CRM packages and business applications. Beyond CRM, our enterprise IP PBX solutions are pre-integrated to provide mobility tools like Find-me Follow-me, voicemail, fax server and unified messaging.
Founded in 1992 by management consultants, CTI Solutions has evolved into one of Australia’s leading specialists in the provision of high quality communications services and support to businesses across Australia.
Intelligent communications are the most significant investment your company will ever make. They are the key to cost effectiveness and efficiency, and without them no business can operate successfully. With years of experience and expertise, CTI Solutions is poised to help you navigate the rapidly changing world of telecommunications technologies to find the solution that is best suited to your unique needs.
Our primary focus is to help clients understand how technology can benefit their business, and provide an end-to-end solution to achieve their telecommunications goals.
We take care of everything from the provisioning and billing of phone lines, to internet services, data requirements, network services, phone systems, fax servers and mobile phones.
Our corporate headquarters are in Sydney, and we operate across NSW, Victoria and Queensland. Our broad network of service partners and alliances extends to clients around the country.