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Vendor Support Services

Supplier: Medical Technologies

Medical Technologies provides Technical Support Services for Vendors of technological medical equipment in the West Australian Healthcare market.

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 Premises, Human resources, plant and logistics add significantly to the cost of sale and bottom line.

Vendors can obviate the costs associated with maintaining local technical support infrastructure by utilizing Medical Technologies’ vendor support services. As your Authorised Service Provider, your clients will receive prompt professional service, minimal downtime and comprehensive service reports.

Our services may be tailored to meet your requirements:

Whether your company desires to maintain a direct billing and reporting relationship with your client or whether we assume responsibility for all service requirements and direct billing, Medical Technologies ensures that your relationship with your client is not only protected but enhanced by providing service that surpasses their expectations.

Bench Repair Services – When a time zone makes a difference:

Several Medical Device Suppliers have engaged Medical Technologies to provide Bench Repair Services for their Australia/NZ healthcare installed base. With our comprehensively equipped repair and testing laboratories, dedicated Technicians and logistics team, we provide a fast turnaround time, detailed reports and complete logistics management.

The West Australian time zone means that repaired equipment can still be dispatched to the east coast approximately 2 hours after close of business EST

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